I am trying to log in to my google developer account - the one that you pay 25 bucks for the privilege of being able to publish apps on the store. I created the account at the end of 2013 or start of 2014 and hadn't logged in there for some time.
The account is on an email address on a domain that we own. I know the password and email address but cannot log in. I have gone through the recovery but there doesn't seem to be enough information there for the automatic recovery to work. And to make things worse, I get some emails telling me that "Someone knows your password". Seriously, its true, I do know my password.
I have tried calling one of the google support numbers 1800093181 three times. I spoke with someone for about half an hour and I was basically taken through the same recovery steps. I called again today and spoke to someone for a few minutes, after which time the call was disconnected just before they told me which department for google the worked in.
Basically, if google decides that there is something suspicious about you then you are stuffed. There is no way to get back in, and you get no support. This isn't really good enough. I have enough information on the account about the addresses held there which should allow them (google overlords) to allow me to log back in from the ASNs of my ISP.
The account is on an email address on a domain that we own. I know the password and email address but cannot log in. I have gone through the recovery but there doesn't seem to be enough information there for the automatic recovery to work. And to make things worse, I get some emails telling me that "Someone knows your password". Seriously, its true, I do know my password.
I have tried calling one of the google support numbers 1800093181 three times. I spoke with someone for about half an hour and I was basically taken through the same recovery steps. I called again today and spoke to someone for a few minutes, after which time the call was disconnected just before they told me which department for google the worked in.
Basically, if google decides that there is something suspicious about you then you are stuffed. There is no way to get back in, and you get no support. This isn't really good enough. I have enough information on the account about the addresses held there which should allow them (google overlords) to allow me to log back in from the ASNs of my ISP.
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